The Women Helpline provides toll-free 24-hours telecom service to women seeking support and information by connecting them with Emergency Response Support System (ERSS) for all emergency services like police/ fire/ Ambulance services and with One Stop Centres.
Any woman in distress or facing violence within public or private sphere of her life or seeking information about womne related schemes/programmes, or someone calling on her behalf, can contact the Women Helpline for assistance.
The Women Helpline can be contacted through a single universal toll-free number across the country, which is 181. Individuals can call this number for assistance, information, or support.
The Women Helpline provides a range of services including emergency assistance through ERSS, information on government schemes, non-emergency assistance through OSCs and other institutions for legal support, psycho-social counselling, and empowerment initiatives.
In emergency situations, the call operator will refer the caller to ERSS for immediate assistance from services like police, fire, or ambulance.
Yes, you can choose to remain anonymous when contacting the Women Helpline. However, providing some basic information may help the call operators better assist you, especially in emergency situations.
While the primary focus of the Women Helpline is to support women in distress, men seeking assistance or information related to women's issues or gender-based violence can also call the helpline.
Yes, the services provided by the Women Helpline are confidential. Privacy is respected, and information shared during the call is kept confidential unless there is a need to involve authorities for your safety and well-being
Women Helpline is presently operational in all States/UTs except West Bengal.
| Name | Landline | |
|---|---|---|
| Shri Abhishek Anand, Deputy Secretary | abhishek[dot]anand88[at]gov[dot]in | 011-23388715 |
